A lot of providers won’t let you do it yourself. The best solution for this issue is to ask your hosting provider to do this for you. In cases like this, we usually recommend increasing max_execution_times and some other values on your sites. When this kind of error occurs it sometimes means we’re being blocked, but more often, it means the connection to the site times out. However, please note every website added to your dashboard is assigned a unique ID and if you re-add it with a changed URL every data that exists on your dashboard will remain on the old ID and it will not be transferred on the newly added URL, so I would suggest you save any data you might need before you re-add the website. If your website opens in browser with This means you may need to reinstall the Worker plugin and using the connection key try to re-add the website as it loads in the browser, using the whole link You can check this by navigating the website URL above the one-click login and on a below-left corner, you will see how your website is added. Sometimes when you add the website you use only the domain name and not the whole website URL. When you see this error, the first thing that you should check is how your website is added. This error can be caused by similar things as the previous one. “It looks like the ManageWP worker plugin is not active.” In order for the rest of our services to work as intended, you may need to whitelist all of ManageWP IPs. The second one is to allow ManageWP Management IP address 54.191.137.17 under any security plugin, firewall, or server-side. The first and most common option is reinstallation of the Worker plugin so we can establish the correct connection. So, there are two options for how you can fix this issue. The reason could be the expired connection key or, it could be that something is blocking our connection with the Worker plugin. When you run into this error, you should know it usually means that we are having problems communicating with the Worker plugin. “ManageWP Worker plugin is not detected.” This option will remove all previous connections you had and it will generate a new key that you can use to reconnect the website. The good news is that the developers created a new option in the Connection Management pop-up window “Disconnect all” button.
One way to solve the issue is to reinstall our Worker plugin but it can be time-consuming if you have several disconnected sites. When it comes to this issue, the first thing that should come to your mind is cache! This usually means we are trying to pull the cached version of the connection key.
MANAGE APPS AND WEBSITE CONNECTIONS HOW TO
In this post, we will mention some of the most common issues and how to resolve them. Well, for that particular case, you could use the Status filter “Disconnected” to identify all of the disconnected websites. It’s easy to see that some websites are disconnected if you have 20-30 websites on the dashboard, but what if you have more than 100 websites? When you access your ManageWP account, after the loading is finished, you will be able to see if you have a disconnected website since it will be displayed as a red thumbnail. Luckily, there is a simple solution to this problem: white-listing ManageWP IP addresses from the server-side and under the security settings in order to prevent the website from disconnecting. Usually, a hosting provider or a security plugin notices a lot of requests coming from a single IP address and mistakes legitimate requests for an attack, blocking the IP from where requests are coming from and causing ManageWP service to lose the connection with the website. In fact, around 90% of website disconnects happen due to a blocked IP address by a hosting provider or some other security setting (security plugin, WAF, etc.). Permanently.īefore we jump into reviewing the most common issues, it is important to know that the most common reason for disconnecting websites is the blocking of ManageWP service IP addresses. Have you experienced an issue connecting your site to the ManageWP dashboard? Did you log in only to find your site was disconnected while you were away? Have no fear, we are here to talk about the most common connection issues and help you resolve them.
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